Last updated: 18 October 2024

‍

Your privacy matters to us at The Talent People Pte. Ltd.. We are committed to protecting the personal data of our candidates, clients, and users. This privacy policy outlines how we collect, use, store, and disclose your personal data, in compliance with the Personal Data Protection Act 2012 (PDPA), General Data Protection Regulation (GDPR), and other applicable laws.

By engaging with us—whether by registering an account, using our services, or interacting with us via phone, email, or any other means—you agree to the terms of this privacy policy.

1. Who We Are

We are The Talent People Pte. Ltd., a recruitment and talent consultancy firm operating globally. We specialize in connecting companies with qualified candidates, offering both work placements and project-based talent solutions. Our services include general recruitment, workforce management, and outsourcing solutions.

2. What Personal Data We Collect

We collect personal data depending on your interaction with us:

• Candidates: When you register or apply for roles, we collect data such as your name, contact details, resume, job history, education, and other qualifications.
• Clients: For our business clients, we may collect contact names, business addresses, email addresses, and other related information necessary for us to provide our services.
• Website Visitors: We collect usage data, including IP addresses, device types, and browsing information to improve user experience on our platforms.

We may also collect sensitive data such as health information (e.g., for work adjustments) and diversity-related data like race, ethnic origin, or sexual orientation when required by law or with your explicit consent.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• Work Placements: To assess your qualifications and present your profile to potential employers.
• Career Guidance: To offer career counseling and performance reviews.
• Marketing and Promotions: We may send marketing and promotional materials, including job alerts, career tips, and updates on industry trends. You can opt out of marketing at any time (see section on rights below).
• Analytics and Improvements: To monitor platform performance, improve services, and tailor your user experience.

We may also use cookies and web beacons for tracking your interaction with our emails and website, to better serve you with tailored job opportunities and content.

4. Cookies and Web Beacons

We use cookies and similar technologies to track your browsing behavior and enhance your experience on our platform. This includes using web beacons in our emails to know whether our communications are opened and to measure user engagement with our content.

If you wish to opt out of cookies, you can do so by adjusting your browser settings. However, doing so may affect your ability to fully use our website.

5. Third-Party Sharing

We may share your personal data with trusted third parties for specific purposes, including but not limited to:

• Potential Employers: We share candidate data with clients who are seeking talent.
• Service Providers: We may share data with external service providers who assist us with services such as payroll, background checks, IT support, and marketing.
• Government Agencies: We may share data with government authorities if required for legal or regulatory purposes, such as verifying work eligibility.

If data is shared with service providers outside Singapore, we ensure that an adequate level of data protection is in place, in compliance with the PDPA and GDPR.

6. Sensitive Data

7. Automated Decision Making

We only collect sensitive data (e.g., racial or ethnic origin, health data, criminal records) when it is legally required or when you provide explicit consent. This is typically used to ensure compliance with equal opportunity laws or in cases where certain roles require specific health or legal background checks.

We may use automated systems for profiling and matching candidates to roles. These systems are designed to enhance the recruitment process, enabling faster connections between candidates and employers. However, all decisions with legal or significant impacts are subject to human review, ensuring fair and transparent processes.

8. Data Portability and International Transfers

Your personal data may be stored on servers located outside Singapore, including but not limited to the United States, Europe, and Australia. We ensure that your data receives an adequate level of protection as mandated by the PDPA and GDPR when transferred overseas.

You also have the right to request the portability of your data, allowing you to receive your data in a structured, machine-readable format or have it transmitted to another controller, where applicable.

9. Retention of Personal Data

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected. For example, we may retain your data for ongoing career guidance or to comply with legal obligations. If you request deletion, we will securely erase your data unless it is necessary to keep it for legal reasons.

10. Your Rights

Under the PDPA, GDPR, and other relevant privacy laws, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct any inaccurate or outdated information.
• Deletion: Request the deletion of your personal data where applicable.
• Object to Processing: Object to the processing of your personal data, including for direct marketing purposes.
• Withdraw Consent: You may withdraw your consent for the use of your personal data at any time. However, withdrawal may affect our ability to provide services to you.

To exercise your rights, contact us using the details in section 13.

11. Data Security

We have implemented appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or alteration. These measures include encryption, access controls, and secure storage environments.Only authorized personnel with legitimate business needs are allowed access to your personal data.

12. Direct Marketing and Profiling

We may use your data to send direct marketing materials and conduct profiling to tailor job opportunities to your skills and interests. You can opt-out of receiving marketing communications at any time by clicking "unsubscribe" in the emails or by contacting us directly.

13. Contact Us

If you have any questions or complaints regarding this privacy policy, or if you wish to exercise your rights, you can reach us at:

The Talent People Pte. Ltd.
Email: contact@thetalentpeople.co

We will respond to your request within 30 days, and if we need additional time, we will inform you of the timeline.

14. Changes to this Policy

We may update this policy from time to time to reflect changes in our services, legal requirements, or our privacy practices. Any updates will be posted on our website, and you are encouraged to review the policy regularly.

By continuing to use our services after any changes are made, you acknowledge and agree to the updated terms.